- What is ShyMail?
ShyMail is a free Web-based e-mail
provider. It is one of the world's largest! It's premise is base on the assumption
that e-mail access should be easy and accessible from any computer connected to the
Internet. ShyMail eliminates the disparities that exist between different e-mail
programs by adhering to the universal Hypertext Transfer Protocol (HTTP) standard.
Retrieving and receiving e-mail from ShyMail is as easy as going to the ShyMail Web
site at http://www.shymail.com/, signing in, and
sending an e-mail message. ShyMail brings your personal information to you in
a worldwide retrievable form by using a Web browser as a universal e-mail program,
FAQ Index (top)
- How is ShyMail different than e-mail?
Internet Service
Providers (ISPs) requires the use of a properly configured e-mail program
A member needs proprietary CompuServe or AOL® software to access email provided by these
services. Their systems require the use of proprietary client software are
inherently limited and closed. Their services email access is not worldwide and very
difficult to access with any mode of traveling.
Open Web-based technology is Shymail premise. Web-based Shymail offers: cross-platform
email solution and world wide access. It is more reasonable than the traditional email
program and a Web browser is the only software needed. The Web browser, which is more
worldwide available than any proprietary e-mail program, is used for email sent from
and received by ShyMail.
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- How can ShyMail be free?
One reason ShyMail will always
be a free service is because it is advertiser supported.
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- Why is ShyMail universally accessible?
ShyMail is a
site on the Internet. It can easily be accessed via any Web browser (Microsoft®
Internet Explorer; Netscape Navigator, Opera, etc.) from any computer system and
anywhere in the world 24 hours a day. By simply going to http://www.shymail.com/, and typing your Sign-In
Name and Password you can easily access your personal Shymail.
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- Can I use ShyMail anywhere?
Shymail can be used anywhere,
from any computer with internet access. Remote access to Shymail is made very easy by the
wide spread use of kiosks and public internet connects in numerous places from airports to
cafes.
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- Can I use the existing Internet software on my computer?
Yes.
All you need is access to the internet and a web browser installed on your computer
We recommend using the newest version of Microsoft Internet Explorer or Netscape Navigator
for best viewing results. No proprietary software is required with Shymail.
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- I already have an e-mail address, why would I use ShyMail?
With
Shymail you have options not available with the email your probably have now. It is a one
stop solution! Ever feel you are cut off and can't check your email when you are away from
home? Simply use your Shymail account! Your email is available anytime by just checking it
on your Web browser. In addition, using your ShyMail account. you can check up to four POP
Mail accounts
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- Can I check my corporate e-mail using ShyMail?
Yes. You can
use ShyMail to access your POP Mail from any where in the world even if your
corporate POP server resides outside of your company firewall. ShyMail no-hands
administration allows corporate employees the privacy they deserve.
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- Does ShyMail have an Address Book?
Yes. Shymail not
only have a personal address book but a very easy method for adding email addresses.
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- Can I put URLs into my e-mail?
Yes. By typing the complete
address (such as http://www.shymail.com/,) in
the text box on the Compose page you can create a link to any valid Web page or e-mail
address. ShyMail will automatically creates the link to this address. When the recipient
receives your message, the address appears as a link that he/she can click to send a
message to go directly to the Web site.
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- Can everyone in my family have his or her own e-mail address?
Yes..
Just go to the ShyMail Web site http://www.ShyMail.com
and every member of your family create a personal account for himself or herself. We
encourage families to sign up for an account for each family member who will be using
ShyMail.since Shymail does not allow account sharing.
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- Is my e-mail private?
Shymail strongly believe and it is our
policy to protect the privacy of email passed between the sender and the recipient.
ShyMail will not disclose, monitor, or edit the contents of a member's private
communications unless required to do so by law or in the good faith belief that such
action is necessary to: (1) comply with legal process conform to the edicts of the law
or served on ShyMail; (2) the rights or property of ShyMail are protected and
defended; or (3) act to protect the personal safety of its members or the public.
under exigent circumstances
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- Can I attach files to my e-mail messages?
Yes. You can
easily send attachments using ShyMail.under the circumstance that your web browser such as
Microsoft Internet Explorer and Netscape Navigator and various other web browsers support
the attachment of files.
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- Can I receive attachments at my ShyMail address?
Yes.
Whenever, attachments are sent to Shymail account they can downloaded to your own personal
computers by the click of a button! Your broswer windows automically display some things
such as GIF and JPEG images and HTML files
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- Can I use ShyMail as a business address?
No. A Shymail
address is not primarily used a business address unless you already have a email
address provided by your company and you would like to send and retrieve email while away
from your office computer.
Example of Prohibited Use:
You are business owner. Rather than registering and administering your account through a
paid ISP you and your employees are encouraged to use Shymail accounts.
Example of Allowed Use:
You are a frequent business traveler. You have an account with your company
(yourname@yourcompany.com).
You will be able to read and send solicited messages while you are traveling through the
use of your Shymail account.
ShyMail prohibits account sharing.
Each individual is able to sign up for his or her own personal account since Shymail is
accessible worldwide. It is required that every ShyMail member must sign up for and have
his or her own e-mail account because sharing a single account can easily compromise the
security and privacy of your email.
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- What software do I need to use ShyMail?
The only software
required is a Web browser such as Microsoft Internet Explorer 3.0 or later or Netscape
Navigator 3.0 or later, these particular browsers supports the nested table and graphics
that are needed. Be careful of Text-based browsers, such as Lynx, these type of browsers
do not meet our requirements. Want a even more fulfilling experience? ShyMail recommends
that you use a Web browser that also supports JavaScript, cookies, etc...
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- What if I have problems using ShyMail?
No need to every
worry! ShyMail takes great pride in providing you a with a 24 hour support
team.
We also have a department for policy abusers If you receive harassing or unsolicited
messages, you are encourage to forward the complete and unedited copy of the message for a
prompt response and action to: abuse@ShyMail.com
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- I'm already a ShyMail member, but I forgot my password. What can I do?
If you ever forgot your send an eamil with your username and we will mail the password
to the email you give us on the account sign-up page
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- Does ShyMail sell its membership list?
Rest assure, Shymail
does not maintain and sell it's email lists! Shymail keeps everything private, this
includes all individual member information, including the e-mail addresses of its members.
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- How much junk e-mail (aka "spam") will I receive?
Shymail
doe not support or condone junk email though our system. If you ever receive
unsolicited e-mail, to include a complete copy of the message, including the full message
headers and report it to abuse@ShyMail.com
The ShyMail Terms of Services (T&C) strictly forbids sending unsolicited e-mail and
action is taken by terminating all reported accounts that are in violation of the
T&C).
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- Does ShyMail host personal Web pages or business Web sites?
No.
However you can get your FREE websites throught our parent corperation at http://www.eshelps.com/web/free_signup1.html
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- Why does ShyMail ask for personal information?
Profile
information is needed with Shymail to display appropriate, individualized advertising
banners. We like to display advertisements that are more likely to be of interest to you.
For example, if you are an insurance agent, you may be interested in advertisement for
books on sales reports. Shymail does not disclose your personal data to any advertisers.
Another reason personal information is needed is in case you forget your password. If
this happens, in order to regain access to your account, we would need you to confirm your
personal information with one of our Customer Service Representatives
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- Do I have to have an Internet connection to use ShyMail?
Yes.
Shymail is a site on the Internet, but you can not directly dial into Shymail without
internet access.
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- How much e-mail storage space do I get with ShyMail?
At this
time, ShyMail currently offers 2500KB of storage space. It is important to state, in the
rare event that you do go over 2500KB of storage space ShyMail may need to remove some
messages.
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- When will my ShyMail account be marked "inactive," and what
does this mean to me?
Your account will be marked "inactive." if you do not sign-in on your Shymail
account within the first 10 days, and currently, if you do not sign-in 60 days.
to re-activate email admin@ShyMail.com